In the dialysis center, Quality Management studies are carried out in line with the Ministry of Health Quality Standards-Dialysis.

The Quality Management Unit is appointed under the coordination of the Clinical Quality Management Director, and all work within the scope of SKS-Dialysis is coordinated by the Quality Management Unit.

The main duties of the Quality Management unit are:

• SKS ensures the coordination of the studies carried out within the framework of dialysis within the clinic.
• Follow up on the work done towards corporate goals and objectives.
• Manage self-assessments.
• Represent its units in internal and external audits.
• Manage the processes related to the Event Notification System.
• Manage processes related to risk management.
• Manage studies to measure patient and employee satisfaction (survey applications, evaluation of survey results, improvement studies for survey results, patient and employee feedback).
• Provide in-clinic management of documents within the framework of Dialysis.
• Follow up on the processes for quality indicators on behalf of the clinic.

Moreover, teams that are affiliated with the Quality Management Unit and who take an active role in quality management studies are defined for the coordination of the tasks carried out within the framework of SKS.

This ensures the active participation of all employees. Our teams are as follows:

• Infection Control Team
• Indicator Management Team
• Patient and Employee Satisfaction Assessment Team
• Emergency and Disaster Management Team
• Risk Assessment Team
• Self Evaluation Team
• Building Tour Team
• Suggestion and Complaint Evaluation Team